Privacy Policy

This Privacy Policy describes how Home Built Campers LTD (“Home Built Campers”, “We”, “Us” or “Our”) collect, use, protect and share your personal data (“Data”) when you use any websites, mobile apps, or other digital properties edited by Us or/and on which this Privacy Policy is posted or referenced (including in particular Home Built Campers and Our products and services) or when you otherwise interact with Us, including when you attend events hosted or attended by Home Built Campers and when you contact Us for customer support (collectively, the “Services”). 

This Privacy Policy is part of the Terms and Conditions of the Services. 

We may change this Privacy Policy at any time or substitute this Privacy Policy at our sole discretion. If we make changes, we will notify you by revising the date at the top of the policy and, in some cases, we may provide you with additional notice (such as by adding a statement to Our website homepages or sending you an email notification) or otherwise seek additional consent in accordance with applicable law. You should check regularly for the most up-to-date version of this Privacy Policy whenever you access the Services. 

The Identity Of The Controller 

You are hereby informed that the controller of Data that you provide is Home Built Campers, who you can contact via email to enquiries@homebuiltcampers.com. 

Collection of Data 

We may collect Data about Our client, prospects and visitors. 

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only. 

Data We collect falls into the following categories: 

  • Identifying information and civil status; 

  • information about your company and current position; 

  • login information; 

  • location information. 
     

These Data are gathered both directly from you via the Data collection form and when you contact Us for customer support and indirectly when you enter our website. 

Information You Provide To Us 

We process Data you provide directly to Us, in particular when you complete a data collection form.  

For example, we collect Data when you create an account, use the Services, participate in a contest or promotion, register for an event or an online course, apply for a job, request customer support or otherwise communicate with Us. 

The Data may include the following data as well as any other type of information that we specifically request you to provide to Us through Our collection forms, such as: 

  • name 

  • email address 

  • postal address 

  • phone number 

  • information about your company and current position 

 

Our collection forms will indicate as to whether replies are mandatory or not and the consequences of a possible failure to reply.  

Data We Collect Automatically When You Use The Services 

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile. 

 

Information We Collect Automatically Through Cookies & Other Tracking Technology 

Cookies are small pieces of data stored on a site visitor's browser. They are typically used to keep track of the settings users have selected and actions they have taken on a site. For more information on cookies in general, please see the following link  All About Cookies

Should you wish to access your cookie settings please see the following links: 

The following links explain how to access cookie settings in various browsers: 

 
To opt out of being tracked by Google Analytics across all websites, visit this link: http://tools.google.com/dlpage/gaoptout

 

Our website is hosted by Wix who uses cookies for important reasons, such as: 

  • To provide a great experience for your visitors and customers. 

  • To identify your registered members (users who registered to your site). 

  • To monitor and analyze the performance, operation and effectiveness of Wix's platform. 

  • To ensure our platform is secure and safe to use. 
     

Take a look at the List below to see which cookies are placed on Wix sites: 

  • Cookie Name: XSRF-TOKEN 

    Purpose: Used for security reasons  

    Duration: Session 

    Cookie Type: Essential

  • Cookie Name: hs

    Purpose: Used for security reasons
    Duration: Session
    Cookie Type: Essential

  • Cookie Name: svSession
    Purpose: Used for connection with user login
    Duration: 2 years
    Cookie Type: Essential 

  • Cookie Name: SSR-caching 

    Purpose: Used to indicate the system from which the site was rendered 

    Duration: 1 minute 

    Cookie Type: Essential 

  • Cookie Name: _wixCIDX 

    Pupose: Used for system monitoring/debugging 

    Duration: 3 months 

    Cookie Type: Essential 

  • Cookie Name: _wix_browser_sess 

    Purpose: Used for system monitoring/debugging 

    Duration: session 

    Cookie Type: Essential

  • Cookie Name: consent-policy 

    Purpose: Used for cookie banner parameters 

    Duration: 12 months 

    Cookie Type: Essential

  • Cookie Name: smSession 

    Purpose: Used to identify logged in site members 

    Duration: Session 

    Cookie Type: Essential

  • Cookie Name: TS* 

    Purpose: Used for security and anti-fraud reasons 

    Duration: Session 

    Cookie Type: Essential

  • Cookie Name: bSession 

    Purpose: Used for system effectiveness measurement 

    Duration: 30 minutes 

    Cookie Type: Essential 

  • Cookie Name: fedops.logger.sessionId 

    Purpose:Used for stability/effectiveness measurement 

    Duration: 12 months 

    Cookie Type: Essential 

  • Cookie Name: wixLanguage 

    Purpose: Used on multilingual websites to save user language preference 

    Duration: 12 months 

    Cookie Type: Functional 

 

 

How We Use The Data 

We may use information about you for the following purposes: 

  • Provide, maintain and improve Our Services; 

  • Provide and deliver the Services you request, process transactions and send you related information, including confirmations and invoices; 

  • Send you technical notices, updates, security alerts and support and administrative messages; 

  • Respond to your comments, questions and requests and provide customer service; 

  • Communicate with you about products, services, offers, promotions, rewards, and events offered by Home Built Campers and others, with your prior consent, and provide news and information we think will be of interest to you; 

  • Monitor and analyse trends, usage and activities in connection with Our Services; 

  • Personalize and improve the Services and provide advertisements, content or features that match user profiles or interests; 

  • Process and deliver contest entries and rewards; 

  • Carry out any other purpose for which the information was collected, and which is necessarily contemplated by the collection of such information or is otherwise explicitly mentioned in the process of collection. 
     

According to the Regulation, each Data processing is performed on one of the following legal basis: 

  • Your consent; 

  • The performance of the Service subscribed by you. 

  • The legitimate interests pursued by Us, except where such interests are overridden by your interests or your fundamental right and freedoms. 

 

How We Share Your Data 

 

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.   

 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers. 

 

We may share information about you as follows or as otherwise described in this Privacy Policy: 

In response to a request for information if we are required by, or believe disclosure is required by, any applicable law, regulation or legal process, including in connection with lawful requests by law enforcement, national security, or other public authorities; 

With your consent or at your direction, including if we notify you through Our Services that the information you provide will be shared in a particular manner and you provide such information. 

 

The Period of Data Retention 

Data are retained in a form that allows your identification for a period no longer than is necessary for the purposes for which they are obtained and processed. 

How We Transfer Your Data 

We do not transfer your data.  

Online Complaint 

For enquiries or complaints regarding our Privacy Policy you should contact us at: enquiries@homebuiltcampers.com 

Security 

We are committed to taking appropriate measures designed to keep your Data secure. Our technical, administrative and physical procedures are designed to protect Data from loss, theft, misuse and accidental, unlawful or unauthorized access, disclosure, alteration, use and destruction. We follow generally accepted standards to protect the personal information submitted to Us, both during transmission and once it is received. If you have any questions about the security of your personal information, you can contact Us at enquiries@homebuiltcampers.com 

Your Rights 

According to the Data Protection Act of January 6th, 1978, and the regulation 2016/679 of the European parliament and of the council of 27 April 2016 (the “Regulation”), you have – at any time – a right of access, rectification, opposition on legitimate grounds and limitation where appropriate, as well as the right to define guidelines related to the fate of your Data after your death. 

You also have the right to receive Data which you have provided to Us, in a structured, commonly used and machine-readable format and have the right to transmit those data to another controller under conditions and in accordance with the Regulation. 

You may exercise your rights by contacting us at enquiries@homebuiltcampers.com. We inform you that you also may update, correct or delete by yourself your account information by logging into your online account. 

Especially regarding promotional or sales communications, you may opt out of receiving promotional or sales communications from Home Built Campers by contacting us at enquiries@homebuiltcampers.com. Please note that if you opt out of receiving promotional communications, we may still send you transactional or relationship messages, such as those about your account or Our ongoing business relations. 

We will endevour to remove you from our marketing lists as soon as we receive your request and in the majority of cases this will happen as soon as you change your preferences but please allow upto 7 days for us to synchroanize your request across all of our systems. 

Finally, you have the right to lodge a complaint with a supervisory authority. 

Contact Us 

If you have any questions about this Privacy Policy, please contact us by emailing enquiries@homebuiltcampers.com.